Customer Service Center
Browse popular faqs
Can I book an activity on behalf of someone else?
Yes. Just be sure to provide their details when finalizing your booking details to make a booking on behalf of your family and friends.
How to use OceanCraft?
You can just signup or login, and browse equipments and activities
How can I get payment info and receipts?
Go to your bookings section on your dashboard and select booking you wanted to get
Booking changes and refunds?
Once your refund request is approved, the refund will be initiated within 24 hours. After the initiation, the time taken for you to receive the refund will be different depending on your payment method.
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FAQ
1:1 inquiry
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Now you can get discounts by booking 2 activities at once 🪅28.01.2026
It's free to trade here , grow your business with us 31.01.2026
New feature added 📲! Now you can use our platform on dark/white mode1.02.2026


